Bill Help

The Bill Explainer Sheet has all you need to know about your NEW Neighbourhood Energy Bill.

To Download your own copy of the Bill Explainer Sheet, please click "Download Now":

Download Now Pay Bill Now

If you would like to switch to direct debit bill payment Download the Request Form, complete the details and fax the form to us on 9523 6949 or post to Neighbourhood Energy, PO Box 171, Elsternwick 3185.

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Help Centre

Call our friendly Help Centre staff on 1300 764 860