So ask us about our variety of products, designed for your needs, and experience our more personal customer service.
As a provider of an essential service, we want all our customers to have access to a reliable electricity supply. If you are experiencing financial hardship please contact us immediately and we can talk to you about payment options.
Download our Financial Hardship Policy or phone us on 1300 764 860.
We welcome feedback from our customers about our products and services. If you would like to talk to one of our representatives about your customer experience or feel dissatisfied with any aspect of our service, please phone us on 1300 764 860 or email us at firstname.lastname@example.org.
To Download your own copy of the Bill Explainer Sheet, please click "Download Now":Download Now Pay Bill Now
If you would like to switch to direct debit bill payment Download the Request Form, complete the details and fax the form to us on 9049 2905 or post to Neighbourhood Energy, GPO Box 1302, Melbourne VIC 3001.
For a free, no-obligation assessment of your energy needs, call us on 1300 764 860.
Alternatively, you can leave your details and we'll call back.