As a provider of an essential service, we want all our customers to have access to a reliable electricity supply. If you are experiencing financial hardship please contact us immediately and we can talk to you about payment options.
Download our Financial Hardship Policy or phone us on 1300 764 860.
We welcome feedback from our customers about our products and services. If you would like to talk to one of our representatives about your customer experience or feel dissatisfied with any aspect of our service, please phone us on 1300 764 860 or email us at customerservice@neighbourhood.com.au.