Green Energy

Solar with Neighbourhood Energy

Here at Neighbourhood Energy, we believe in keeping things simple, so when it comes to Solar, why not let us take care of all the complications for you?

Solar power is electricity generated from the sun's energy. With a solar power system, photovoltaic (PV) panels are installed on your roofs which harness sunlight to generate electricity.

How does the process work

Installation

Once you've decided you're ready to go ahead with the installation of Solar Photovoltaic Panels on your roof, you will need to contact a Solar Power System company to arrange to have the solar panels installed at your home.

After installation, you'll need a Certified Electrical Inspector to review the installation. If all requirements are met, the Inspector will issue an Electrical Work Request and a Certificate of Electrical Safety.

Account set-up

New customers can apply for the Standard Feed-in Tariff (SFIT), which is available to households, community organisations and businesses who install sustainable energy systems less than 100 kilowatts in size. The minimum rate customers will receive is 8 cents per kilowatt hour for 2013. This rate will be reviewed annually by the regulator until 2016.

If you are a new solar customer you need to sign and return the application form to us so we can begin making the necessary arrangements for your new meter and tariff to be installed. Along with the Application Form, you will need to send us your Electrical Work Request (EWS) and Certificate of Electrical Safety (CES), provided by your solar power system installer and safety inspector. These can be faxed, sent to our postal address or emailed to us. After we've received this paperwork, will notify your Distributor (who is responsible for the poles, wires and meters in your area) of your new metering requirements and arrange for them to complete the installation and upgrades. The metering installation can take up to 20 business days depending on the availability of your distribution company. A fee will apply to have the distribution company attend your site and complete the appropriate metering installation and tariff upgrades. This charge will appear on your next invoice from Neighbourhood Energy after the Service Order has been raised to the Network.

Previously available Feed-in Tariffs

In the past, different rates were available for different renewable energy technologies and different sized systems. Previous feed-in rates for electricity fed back into the grid are no longer available to new applicants. The closed feed-in-tariff schemes continue to be available to existing customers who maintain their eligibility.

If you already have a feed-in tariff being credited to your power bill, you will continue to receive this rate until the end date for your scheme. Conditions apply, and you should read more about remaining eligible for your scheme available at the Department of Primary Industries website.

Customers currently accessing theTransitional Feed-in Tariff and the Premium Feed-in Tariff are able to switch electricity retailers and continue to receive these rates but are reminded that any additional panels added to their systems will forfeit their access to the respective scheme.

Customers currently accessing the General Feed-in Tariff (referred to by the Department of Primary Industries as the one-for-one Standard Feed-in Tariff) are unable to switch retailers and continue to receive the one-for-one rate.

For more information on solar and for help determining you eligibility, call our friendly team on 1300 764 860.


What's next?

You need to sign and return the Application Form to us so we can begin making the necessary arrangements for your new meter to be installed. Along with the Application Form, you will need to send us your Electrical Work Request (EWS) and Certificate of Electrical Safety (CES), provided by your solar power system installer and safety inspector. These can be faxed, sent to our postal address or emailed to us.

After we've received this paperwork, will notify your Distributor (who is responsible for the poles, wires and meters in your area) of your new metering requirements and arrange for them to complete the installation and upgrades.

The metering installation can take up to 20 business days depending on the availability of your distribution company. A fee will apply to have the distribution company attend your site and complete the appropriate metering installation and tariff upgrades. This charge will appear on your next invoice from Neighbourhood Energy.

Billing

Your system is ready to start generating electricity, and when you use less power than your house is consuming, the net energy will be fed back in to the grid. Your new meter will measure how much electricity you have fed into the grid. This data is sent to your Distributor, who passes it on to us so we can ensure you receive your feed in credits.

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